Hi dan juma,
Since the update is not completing and no specific error code has been provided yet, it would be helpful to gather a bit more information as suggested by the Volunteer Moderator.
In the meantime, you can try these quick checks:
1, Run the Windows Update Troubleshooter:
- Settings > System > Troubleshoot > Other troubleshooters
- Run Windows Update
2, Open Command Prompt as Administrator and run: sfc /scannow
- Then run:
DISM /Online /Cleanup-Image /RestoreHealth - Restart the PC after the scan completes.
3, Check that you have sufficient free storage space available for the update.
Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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