How to get rid of this red notification badge on iPad?

Question

How to get rid of this red notification badge on iPad?

Prasoon S 20

I recently started trying Edge on both my iPhone and iPad but I'm running into a weird issue on both of them. I always see this red badge on the menu icon to the right, but when I tap on it, it doesn't show me where the notification is coming from. When I reload the tab, the badge comes back up again. Is there something missing that I'm not seeing or is this a bug? IMG_1673.jpeg

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Answer 1

Hi Prasoon S,

Thank you for providing the screenshot. Based on what I can see, the red badge appears on the Edge menu button, which usually indicates that Edge has a notification or item that requires attention. However, if tapping the menu does not reveal any notification and the badge reappears after refreshing the page, it may be related to a stuck notification, a sync-related alert or an issue within the app itself.

If you're signed in to Edge, please tap Menu > Profile and check whether there are any messages related to your Microsoft account or Sync. I also recommend confirming that Edge is updated to the latest version available from the App Store.

On your iPad, you can also try force-closing Edge from the App Switcher and reopening it. Additionally, go to Edge > Settings > Privacy and Security > Clear Browsing Data and clear cached images and files to see if the badge is being caused by cached data.

To help narrow down the cause, could you let me know:

Are you signed in with the same Microsoft account on both the iPhone and iPad?
Does the red badge appear on all websites or only on specific pages?
Are you also signed in to Edge on a Windows PC or another device with the same Microsoft account? If so, do you see any notifications, sync warnings or similar badges there?
Does the red badge remain visible after restarting the iPad and opening Edge again?

If the badge continues to appear after these checks, this may be an issue within the Edge for iOS/iPadOS app itself and I can help gather some additional details for further investigation.

If you have extra questions about this answer, please click "Comment".

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Prasoon S 20 Reputation points

2026-07-25T06:57:13.5166667+00:00

Hello. I Just wanted to give an update and the issue seems to have been fixed! I reinstalled the app and and force quit it from the app switched like you suggested. Then when I launched Edge, I saw a new window pop saying "See What's New" which didn't happen before. Maybe the setup process could be simplified in the future to avoid this issue. Anyways, thanks for your time!
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Clary-N 14,460 Reputation points Microsoft External Staff Moderator

2026-07-25T07:35:52.13+00:00

Hi Prasoon S,

Thank you for the update. I'm glad to hear the issue has been resolved.

The fact that the "See What's New" prompt appeared after reinstalling Edge suggests the app may not have completed part of its initial setup previously, which could explain why the red badge was appearing without any obvious notification. While it's difficult to determine the exact cause, your findings may be helpful for others who experience the same behavior.

I appreciate you taking the time to share the outcome.

If you found my reply helpful, please click "Yes" below. This helps others in the community find useful solutions more easily.

Have a great day and take care!