onedrive issues, have had two call back from support and they just keep me on hold it is still ringing. i need some help here been on this issue for over 2 hours

Question

onedrive issues, have had two call back from support and they just keep me on hold it is still ringing. i need some help here been on this issue for over 2 hours

CLARA MAS-ZAYAS 0

have had 2 callback from support to no avail. this has been going opn for over 2 hours and nothing yet has been fixed

issues with onedrive

Sirri Berat Cinkilic 100 Reputation points

2026-07-25T02:36:09.83+00:00

Sorry you’re still dealing with this, especially after two callbacks. Could you explain what happens when you try to use OneDrive? Are you unable to sign in, are your files not syncing, or can’t you open them? If there’s an error message or code, could you share the exact wording? It would also help to know whether this is a personal or work/school account, whether you’re using Windows or Mac, and if the same problem happens on OneDrive.com.
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1 answer

Your answer

Sirri Berat Cinkilic 100 Reputation points

2026-07-25T02:36:09.83+00:00

Sorry you’re still dealing with this, especially after two callbacks. Could you explain what happens when you try to use OneDrive? Are you unable to sign in, are your files not syncing, or can’t you open them? If there’s an error message or code, could you share the exact wording? It would also help to know whether this is a personal or work/school account, whether you’re using Windows or Mac, and if the same problem happens on OneDrive.com.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Nathan R 500 Independent Advisor

Hey there, CLARA MAS-ZAYAS

Sorry you are experiencing problems with Microsoft support. For the community to help you with your question, please can you provide details on what is happening and the problem you are facing with OneDrive?

This will allow the community to try and help you with the problem you are facing.

Thanks,
Nathan

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