Phone link not working properly

Question

Phone link on my computer stopped receiving texts yesterday. I've unlinked my phone and tried relinking it, scanning the QR code, but all I get is spinning circles.

Answer 1

Please try to reinstall Phone Link app via PowerShell.

Press Windows key+X then select PowerShell/Terminal (Admin)

Copy and paste the command below then press Enter

get-appxpackage Microsoft.YourPhone | remove-appxpackage

After that, press Windows key + X

Click and Run Windows PowerShell/Terminal (Admin)

At the command prompt, copy and paste the following then hit Enter:

Get-AppXPackage Microsoft.YourPhone -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Answer 2

Hi, good day!

• Have you made any recent changes to your computer?
• What is your current Windows operating system and version?

Press Windows key+R to open Run then type: winver

Press Enter

Please take a screenshot of the resulting window and post it in your next response.

---

Here are some of the things you can try.

• Update Phone Link app

Open Microsoft Store then click Downloads

Click Check for updates then Update all

• Reset Phone Link app

Press Start then search Phone Link

Right click it then select App settings

Click Terminate > Repair > Reset

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.