Onedrive moving folfers

Question

I am moving folders on OneDrive (using the web) from OneDrive folder to another OneDrive folder (web) 

 

However in [www.onedrive.live.com] it has been on “moving 77 items” for the last 3 hours!

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Moved from: Windows for home | Windows 11 | Settings

Answer 1

Hello Andrea Ferns

I can see that you are having trouble with moving folder between OneDrive

Here are what you can do:

Please open OneDrive in a new browser tab and check both the original and destination folders. The progress message may be stuck even if some or all items have already moved.

• If the files are in the destination folder, refresh the page and avoid starting the move again.
• If only some items moved, move the remaining items in smaller batches.
• Check the OneDrive Recycle Bin before deleting or repeating anything.
• Close any affected files that may still be open on another device, since open files can interfere with OneDrive processing. A large number of files, large individual files, or a slow connection can also prolong processing.

If the folder contents still do not update, try signing out of OneDrive, reopening the browser in a private/incognito window, and signing in again.

I hope the files complete their move safely.

Feel free reply back to this post if you need further support, I'll be happy to help.