Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear @Christopher Lovett,
To ensure I understand your request correctly and to support you as effectively as possible, I need more specific information from you:
- Could you share a screenshot of the issue message while accessing (please remove your personal information)?
- Did you receive any confirmation email from Microsoft for the purchase of the subscription?
- If yes, is there any provided business account included in that email?
- Which methods did you use to reach out Microsoft Support?
Your provided information will help me assist you more promptly and efficiently.
In the meantime, here is a method for you to reach out Microsoft Support. Customer service phone numbers - Microsoft Support