My account is stuck in canada, I want to change it to vietnam, but when I send support I don’t receive my email, what can I do?

Oi oi 0 Reputation points
2026-07-25T06:46:29.8533333+00:00

I have try to switch my account region, but I can’t, and when I send support, I just don’t receive a email in anyway

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Gunasekar N 74,465 Reputation points Independent Advisor
    2026-07-25T07:24:45.0033333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Do you get any specific error message when trying to switch your region to Vietnam?

    Open an incognito tab on any web browser and sign in with your Microsoft Account here -

    https://account.microsoft.com/profile

    Change Country/Region, then Language and Regional Formats.

    Then, Click Save.

    _**

    Then, go to https://outlook.live.com/mail/0/options/general/timeAndLanguage

    Change your Language (Country/Region) and Time Zone.

    If you run into any issues, let me know.


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