no email from microsoft rewards`

Question

Let me know if you received the redemption.

It seems that Microsoft has the correct email address but nothing came so I can utilize the reward

Answer 1

If the redemption email did not arrive, check the reward directly in Microsoft Rewards first:

1. Sign in to the Rewards page.
2. Go to Redeem > Order history.
3. Find the reward and check Status.
4. Select Order Details to view the redemption code or link, if available.
5. Select Resend to send the confirmation email again.

Additional checks supported by Microsoft:

• The confirmation email is sent to the primary email address on the Microsoft account.
• Check Junk/Spam.
• If the order is still processing, it can take up to 24 hours for the confirmation email to arrive.
• If the reward still shows as processing after that, or no code is available in Order History, contact Microsoft Rewards Support: https://rewards.bing.com/support

If the issue is specifically that the email address on the account may not be verified, a new verification email can be sent from Manage how you sign in to Microsoft by selecting Verify next to the unverified alias, then Send email.

---

• Track my Microsoft Rewards orders
• Learn about Microsoft Rewards
• How to verify an email address in your Microsoft account