how to find my account back

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2026-07-25T14:29:13.1433333+00:00

Microsoft account security information has been added.safe browsing modeFrom: Microsoft Accounts Team ******@accountprotection.microsoft.com +(Use corporate email for work emails – more efficient and secure, customize now)Recipient: Me ******@163.comTime: 20:10, May 11, 2026 (Monday)Email content too long? Try the AI ​​assistant to summarize it with one click.Summary nowAI-powered email writing and polishing: Easily create high-converting emails.Microsoft accountSecurity information addedThe following security information was recently added to the Microsoft account mr********@outlook.com:PasskeyIf it is you, your account is safe and you can ignore this email.If this wasn't you, it means a malicious user has accessed your account. Please check your recent activity, and we will help you protect your account.View recent activityTo select an exit or make changes from where you received the security notification, please click here.Thank you, Microsoft Accounts TeamPrivacy StatementMicrosoft Corporation, One Microsoft Way, Redmond, WA 98052Upgrade your email membership and enjoy 10+ exclusive features, including email recovery for accidentally deleted emails!

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from these two photos, you should be able to see that i still have my account at may 11, 2026. However, when i tried to log in to my account tdy to play minecraft on it, it shows that my account no longer exists. I'm pretty sure i did not delete this account ever.

Can I restore my account? Or theres another way to sign in to my account? Plz help

Outlook | Windows | New Outlook for Windows | For home
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  1. Darhyl Amizola 49,175 Reputation points Independent Advisor
    2026-07-25T16:01:44.9066667+00:00

    Hey there! Nice to meet you!

    I'm sorry you are experiencing this.

    Based on your description, the hacker was able to remove the account's primary email address/security info and replace it with their own email address, which is why you received the error your account doesn't exist when signing in.

    Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

    However, I would recommend reaching out to Minecraft Support regarding your Minecraft account if they can provide an alternative option:

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

    Thank you for your understanding.

    Best regards,

    Darhyl

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