Old MacBook Air

Jim Santoni 0 Reputation points
2026-07-25T22:54:28.3233333+00:00

Using a MacBook Air, 13 in. 2017. Had a subscription to Microsoft 365 which was working until last week. Using a 2023 version of 365 apps. Stopped working and subscription is good until August 12. What happened?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Jim Santoni 0 Reputation points
    2026-07-26T04:59:12.74+00:00

    Will this MacBook Air, 13 in., 2017 be able to accept Ventura?

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  2. EmilyS726 256K Reputation points Independent Advisor
    2026-07-25T23:26:55.6433333+00:00

    Hello

    Microsoft 365 can run on macOS Ventura 13 only by using an older Office version.

    Microsoft ended support for Ventura with Office version 16.101, released in September 2025. Newer Microsoft 365 installations and updates require macOS Sonoma 14 or later.

    Uninstall your current Ms365, then downgrade to version 16.101 by using this installer. 

    https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoupdate/Microsoft_365_and_Office_16.101.25091314_Installer.pkg?apid=ets

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