when i turn on my laptop after i put my code in it goes to a black screen. windows doesnt come up just a black screen

Question

after i sign in it goes to a black screen. windows doesnt come up at all. no start menu, nothing.

Answer 1

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see if Windows will boot to a stable system.

If there is an option to uninstall the latest update, that may be the best option.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to