A Microsoft file hosting and synchronization service.
Hi!
- Press WINDOWS + R > Type "winver" (no quotes) > Take a Screenshot of the Window and send it to me.
Does the problem occur with programs other than Photos? Right-click a photo > Open with > Open with Paint > Check if it appears there.
I believe a feature within the Photos app itself might be causing this. If it only happens with Photos, try reinstalling it.
- Type "'PowerShell'" in the search bar > Right-click on the application > Select '''Run as administrator'' > Select "Yes" in the authentication message that appears
- Now let's type the following commands.
ATTENTION: Type (or copy and paste) the command exactly as I type it, including all characters and spaces > Press ENTER after typing the command.
Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage
- Restart your computer > Reinstall Windows Photos (link below).
https://apps.microsoft.com/detail/9wzdncrfjbh4?hl=en-us
- Check if your problem persists.