dowload power bi erroe

Question

Error Code: 715-123280

EventId: [Moderator note: personal info removed]

Technical details

SID: [Moderator note: personal info removed]

cV: 78Q/bekxxxxxxpN3r5M/v.0.8

Answer 1

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

Hi  @Krishnendra Mishra

Please note that we are not Microsoft support, and this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, do not have backend access and cannot directly intervene in Microsoft products or features. Our role is limited to providing technical guidance and best practice recommendations based on reported issues, requests, or ideas.  

Error Code 715-123280 appears during the Microsoft account/tenant sign-up validation process, rather than during normal Power BI report creation. It generally means Microsoft could not validate or approve the new account, trial, or subscription request.

That said, may I clarify which type of account you used to sign up: a personal account with an @hotmail.com or @outlook.com address, or a work account with your organization’s domain?

In the meantime, I found several troubleshooting steps that may be worth trying:

 +Check the country or language locale used in the URL  

In some cases, there may be a mismatch between your current location and the locale being used in the sign up page URL. For example, if you are located in one country but are accessing the trial through the en-us locale, this may affect the validation process.  

You may want to review the country and language locale used in the URL by referring to Microsoft Q&A FAQ | Microsoft Learn 

+Use a private or incognito browsing window  

+Try a different network connection  

For example, you could switch to a mobile hotspot.

  

I hope these suggestions provide some additional insight

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