Miscellaneous topics that do not fit into specific categories.
This usually means Microsoft temporarily blocked recovery because it detected unusual or repeated attempts.
Please stop submitting repeated requests and first use the official Sign-in Helper: https://aka.ms/sign-in-helper
If it directs you to the recovery form, complete it from a device, browser and location previously used with this account: https://account.live.com/acsr
Provide as much accurate information as possible, including old passwords, contacts, exact email subject lines and any requested Microsoft 365 billing details. Microsoft normally replies to the contact email within 24 hours, and you can submit the form up to twice per day.
Microsoft support cannot manually bypass the security check or reset the account, even when a Microsoft 365 subscription is attached.