I can't able to access my azure account neither otp is coming nor any way of login is supporting

Shivansh Tripathi 0 Reputation points
2026-07-26T15:29:12.04+00:00

Couple of days before I created my azure account and made all the MySQL and hosting account but right now when I try logging in using my email the otp email is not coming and from couple of days inam facing the issue. Can you guys help me with that

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  1. Shivansh Tripathi 0 Reputation points
    2026-07-26T19:08:56.0666667+00:00

    I even reset my password, but it still eventually asks me to verify my email through OTP-based verification. The OTP never arrives, and it keeps saying, "Try again." I've been facing this issue for the past three days.

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  2. Shivansh Tripathi 0 Reputation points
    2026-07-26T19:03:15.8+00:00

    Look, no matter what recovery method I try, it always leads back to email verification, which is the main issue. I'm not receiving the OTP, even though everything else is working fine. I've tried signing in with my password, GitHub, and every other available method, but they all eventually require email OTP verification. I also tried contacting Azure Support, but that requires me to sign in first which I can't do because I'm not receiving the OTP.

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  3. Allan Solomon Mejia 2,760 Reputation points
    2026-07-26T18:19:51.7233333+00:00

    Hi @Shivansh Tripathi

    If you're not receiving the OTP or any other sign-in verification, this is likely a Microsoft account sign-in issue rather than an Azure service issue.

    A few things to check:

    Verify you're signing in with the correct Microsoft account (the one used to create the Azure subscription).

    Check your Spam/Junk folder if you're expecting an email verification code.

    Try signing in from a different browser or an Incognito/InPrivate window, or clear your browser cache and cookies.

    If you've enabled MFA, verify that your Microsoft Authenticator app, alternate email, or phone number is accessible.

    If none of the available verification methods work, start the Microsoft account recovery process: https://account.live.com/acsr

    If the issue persists, you'll need to contact Microsoft Support, as account verification and recovery can only be handled by Microsoft: https://support.microsoft.com/account-billing

    Please "Accept the Answer" if this information helped you. This will help us and others in the community as well.

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