I don't have sound on my PC

Question

I can't get sound on my PC. Don't know what happened

Answer 1

Please try this:

Open Device Manager, and make sure you've audio drivers installed and properly working.

If no audio driver is listed, you can visit your device manufacturer's website to download and install audio drivers for your system model.

If audio driver is present, you can try updating audio drivers to latest version.

Or if you've already updated them, try to roll back previous version to see if that works.

Also, run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

Answer 2

Hi! Let me help you.

The first thing to try is to check if the sound is muted. If not, restart the PC and then check if the audio comes back.

If that has been done, please follow the steps below;

Please hover your mouse over the sound icon in the lower-right corner, then right-click it and select Troubleshoot Sound. Let the troubleshooter finish its task, then this should either resolve the problem or display an error message.

If that doesn't work, we need to remove the Audio driver from the Device Manager and restart the PC to reinstall it.

Here are the steps to completely remove a Device from your computer.

Step 1. Use the Windows key + X shortcut.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound, Video, and Game Controllers. Right-click the problematic device, which is either Realtek Audio, or AMD High-definition Audio, or High-Definition Audio, depending on the audio device installed in your PC, and select Uninstall device.

Step 4. You need to check the option Delete the driver software for this device and then click the Uninstall button.

Step 5. Reboot the computer.

After the reboot, please see if the problem is fixed.

If that still does not work, please visit the support website of your laptop or desktop and then download and install the latest Audio driver, then restart the PC.