Identity Validation of Cert taking more than 7 Days

Paul Fryer 0 Reputation points
2026-07-26T18:28:55.6466667+00:00

The UI doesn't show WHY or WHAT the next steps are, it is just stuck in "In Progress" for way more than 7 days.

Support options are non existent, I paid for developer support thinking i could talk to a human, but realized that wasn't the case, so I'm now here in this Q/A system.

How can i get this cert process moving forward?

What is the actual Status?

Who can I talk to to understand if there is a blocker?

IF there is a blocker, what is it?

I need to move forward with the cert.

Microsoft Partner Center | Other
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