Cannot buy robux on the microsoft store version

Question

for context, I cant use roblox.com or anything Im using microsoft credit to buy robux, it simply does not work when I click on the button It just loads infinitely, I tried wsreset and going ingame and buying directly from ingame (put me on an infinite loading screen with "Purchasing robux") ig

Answer 1

Hi,

If you're using a VPN or Third-party antivirus program, try temporarily uninstalling it to see if the problem goes away.

If the issue persists, try uninstalling and reinstalling the Windows Store.

Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below and hit Enter.

Get-AppxPackage -Name "Microsoft.WindowsStore" | Remove-AppxPackage

Note: Please complete the process before proceeding.

After that, reinstall the Windows Store. Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below, then hit Enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Wait 2 minutes, then reboot your computer and try again.