How to set your display name in the New Outlook?

Question

In Outlook Classic (or Legacy), I could easily set my display name by going to: File -> Account Settings -> Account Name and Sync Settings -> Your Name

 

When configured this way, the emails I sent would display my name, followed by my email address in parentheses. This worked flawlessly for both my work and personal email accounts.

 

However, when using the New Outlook, the emails I send only show my email address. My name is no longer displayed as the sender.

 

Is there any way to make the New Outlook send emails with my name displayed as the Classic version does? Any help or workarounds would be greatly appreciated!

 

 

 

Answer 1

@Hữu Triển said

emails I send only show my email address. My name is no longer displayed as the sender.

New Outlook is much more limited in this area than Classic Outlook and a lot depends on what kind of email account you are dealing with.

1 -- For Microsoft Personal Accounts (e.g. outlook.com, hotmail.com) you can set the Display Name on your Microsoft Account and this should show up when you send to most email clients.
https://support.microsoft.com/en-us/accounts-billing/manage/how-to-change-your-microsoft-account-name-or-address

2 -- [Update 2026-07-29] For most IMAP/SMTP email accounts, New Outlook for Windows does not have access to the Display Name setting from the email hosting service. And, unlike Classic Outlook, there is no setting to allow you to specify a Display Name it should use. So your emails are sent with no Display Name or the Display Name the same as your email address.

But for some email providers (e.g. GMail) Microsoft uses a special API connection that allows it to access the Display Name setting from your hosting service (Google) and include it in the sent mail.

3 -- Some email clients will not show a Display Name, even if it's included in the original email. You can check if you are actually sending a Display Name (and they are ignoring it):

• Open an email you sent and examine the Message Header.
  https://support.microsoft.com/en-us/outlook/view-internet-message-headers-in-outlook
• Look for a line that starts with "From: ". The first part is your Display Name, the part in the <> is your email address. e.g. For emails I send from New Outlook using my Microsoft Account that has the Display Name set to H409 OLK and I see:

• And this is what most email clients will display:
• 

4 -- There is a an exiting Feature Request, to add the ability for you to specify the Display Name that New Outlook should used for an account when sending, that you can Vote for:

• Missing sender name control
• https://feedbackportal.microsoft.com/feedback/idea/96dd82d9-5a98-f011-aa44-7c1e52e168a6
• (You must "Sign In" at the top right of the Feedback page before you can vote).

If none of this covers your situation, or it's not working like it should, please give me some more details.

Answer 2

Dear @Hữu Triển,

According to this article: Change the display name that email recipients see in classic Outlook | Microsoft Support, this feature is only available in Classic Outlook.

To ensure the issue is captured by the engineering team, I recommend submitting feedback. Microsoft places a strong emphasis on customer experience, and all feedback shared by users is taken seriously. Every comment matters, and product teams actively review customer input to help guide future decisions and improvements.

That said, as a Microsoft Q&A forum moderator, I am not involved in product design decisions and don’t have visibility into or influence over the product development roadmap. While I understand this may not be the outcome you were hoping for, please know that your feedback is both acknowledged and valued.

How to submit your feedback:

1. Visit Microsoft Ideas · Community
2. Select Send Feedback
3. Share your idea and describe how it would improve your experience

Once submitted, your feedback will be reviewed by the relevant engineering teams and may be considered for inclusion in future product enhancements.

Please rest assured that you’re not alone in requesting this type of functionality. I’ll continue to monitor related discussions, and if any updates or announcements are made regarding this feature, I’ll be happy to share them with the community.

In addition, you can also raise a feedback directly from within New Outlook: go to New Outlook > Help > Feedback > Make a suggestion

Thank you for your understanding, patience, and for taking the time to help improve Microsoft products. If you have any further questions or need clarification, feel free to reach out.