Laptop crashing without BSOD

Question

My laptop crashes randomly and does not produce a minidump file or event log that references anything that could point to a specific cause. It has happened more frequently but the action done before the crash was never consistent (eg. i could either be doing heavy gaming or simply idling and the crash would be the same). The only thing that is consistent between all the crashes is the WHEA-Logger event

Here is the details to that event log:

• <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__">
• <System>

  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

  <EventID>1</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>0</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000000000000002</Keywords>

  <TimeCreated SystemTime="2026-07-27T07:12:35.1266555Z" />

  <EventRecordID>264043</EventRecordID>

  <Correlation ActivityID="{d342ab06-fd04-4aee-8102-8fcafd0a2274}" />

  <Execution ProcessID="4596" ThreadID="6200" />

  <Channel>System</Channel>

  <Computer>hi</Computer>

  <Security UserID="S-1-5-19" />

  </System>

• <EventData>

  <Data Name="Length">744</Data>

  <Data Name="RawData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ata>

  </EventData>

  </Event>

Answer 1

1

There is no indication in that error trace of the underlying cause of the crash, when your PC crashes, if it is not causing a BSOD, what actually happens when your PC crashes.

2

If there are no minidump files being created.

Please check to see if your PC is producing any small Watchdog dump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\LiveKernelReports

If there are any Watchdog dump files in the sub-folders of that folder, copy the files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.