PC Cold after windows 11 upgrade and update

Question

I was a Windows 10 user and recently upgraded to Windows 11 for which I had to upgrade my hard disk, After, upgrading I got an update and after updating my PC did not start. After I got it started and started re attaching the accessories it shut down without a warning. Then I had the power supply changed. But the next day the problem persisted and the PC was cold as ice. I have googled it and found it to be a Windows 11 problem. Could you please send me information on how to fix it or what is to be done.

It does not start immediately but has to be coaxed and I have to remove all accessories and then put them back in one by one for it to work.

Thank you for your attention

Answer 1

Hi, I'm Bernard. I'm happy to help!

Just to confirm, can you still use the affected device? If so, I need to analyze the error. Can you please check the System logs on the PC so I can further examine the root cause of the issue?

 

To share the System logs, please follow the steps in the link below:

 

Press the Windows key + X, then select "Event Viewer"

Click the drop-down of "Windows logs"

Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

On the right pane, click "Save Filtered Log File As..."

Save the System logs file to your desktop and share it by following the steps from the link:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

 

Note: You can also use your preferred cloud storage to upload and share the logs.