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my microsoft word excel and etc cannot be activated with my ohs license. because im reinstalling the windows because i have a virus. but im using the same account, the ohs didnt active, im using loq 15iax19 and in the microsoft store i have the ohs to claim but it always fail. and i cant download it in the microsoft store, pls help i have a project to use with microsoft word.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Check with the computer manufacturer if there is a way to restore the OEM software. They may not be willing to help, if your PC is out of support.
An alternative, at least temporary, would be to use open source software such as LibreOffice which is able to create Word documents.
yes i asked the manifacturer and they said ask here first and i asked here, so i need to ask my lenovo again right?
yes i asked the manifacturer and they said ask here first and i asked here, so i need to ask my lenovo again right?
Yes, the computer manufacturer is your only chance if this is really the OEM (original equipment manufacturer) type of software.
Log into your Microsoft account on this link, do you find the Office licence linked to your Microsoft account there, and are you able to reinstall Office from there.
my account didnt have any office whatsoever and i think the other person that also re install windows lost their ohs
Yes, that is correct, if the Office licence is not listed on your account or in the library section of the Microsoft Store app, the only hope you may have is to contact Lenovo support.