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I'm experiencing a Home Xbox licensing issue with my Xbox Series X.
My Xbox Series X is set as my Home Xbox, but other accounts on the console (my son's account) cannot play any Game Pass games unless my account remains signed in.
As soon as I sign out, every Game Pass game closes or shows:
Error 0x803F8001 – "Do you own this game or app?"
If I sign back into my account, my son can immediately launch the same Game Pass games on his own profile.
This affects all Game Pass titles, including:
EA Sports FC 26
Call of Duty: Black Ops 6
Other Game Pass games
It is not limited to EA Play.
Xbox Series X
Xbox Game Pass Ultimate (Active)
My account is the Game Pass owner.
This console is marked as My Home Xbox.
My son's account is part of my Microsoft family.
This Series X was originally my Home Xbox.
While travelling, I temporarily changed another Xbox to be my Home Xbox.
After returning home, I switched my Home Xbox back to this Series X.
Since then, Home Xbox sharing has stopped working.
✅ Game Pass Ultimate subscription is active.
✅ I can launch and play every Game Pass game on my own account.
✅ My Home Xbox is enabled on this Series X.
✅ My son can play Game Pass games only while my account stays signed in.
❌ As soon as my account signs out, every Game Pass game shows 0x803F8001.
Restarted console
Power cycled console
Reset console (keeping games and apps)
Re-added my account
Removed and re-enabled Home Xbox
Cleared local Xbox 360 storage
Reinstalled affected Game Pass games
Confirmed Game Pass is active
Confirmed games are still in the Game Pass catalogue
Confirmed games were installed by my account
Confirmed issue affects every Game Pass title
Confirmed this console is still marked as My Home Xbox
Nothing changed.
The console behaves as if the Home Xbox entitlement is not being recognised by Microsoft's licensing servers.
The Home Xbox setting appears correct locally, but shared Game Pass licences are only granted while the owner account remains signed in.
Could someone please check my account for a stuck or corrupted Home Xbox/Game Pass entitlement or refresh the backend licensing associated with my Home Xbox?
I'm experiencing a Home Xbox licensing issue with my Xbox Series X.
My Xbox Series X is set as my Home Xbox, but other accounts on the console (my son's account) cannot play any Game Pass games unless my account remains signed in.
As soon as I sign out, every Game Pass game closes or shows:
Error 0x803F8001 – "Do you own this game or app?"
If I sign back into my account, my son can immediately launch the same Game Pass games on his own profile.
This affects all Game Pass titles, including:
EA Sports FC 26
Call of Duty: Black Ops 6
Other Game Pass games
It is not limited to EA Play.
Xbox Series X
Xbox Game Pass Ultimate (Active)
My account is the Game Pass owner.
This console is marked as My Home Xbox.
My son's account is part of my Microsoft family.
This Series X was originally my Home Xbox.
While travelling, I temporarily changed another Xbox to be my Home Xbox.
After returning home, I switched my Home Xbox back to this Series X.
Since then, Home Xbox sharing has stopped working.
✅ Game Pass Ultimate subscription is active.
✅ I can launch and play every Game Pass game on my own account.
✅ My Home Xbox is enabled on this Series X.
✅ My son can play Game Pass games only while my account stays signed in.
❌ As soon as my account signs out, every Game Pass game shows 0x803F8001.
Restarted console
Power cycled console
Reset console (keeping games and apps)
Re-added my account
Removed and re-enabled Home Xbox
Cleared local Xbox 360 storage
Reinstalled affected Game Pass games
Confirmed Game Pass is active
Confirmed games are still in the Game Pass catalogue
Confirmed games were installed by my account
Confirmed issue affects every Game Pass title
Confirmed this console is still marked as My Home Xbox
Nothing changed.
The console behaves as if the Home Xbox entitlement is not being recognised by Microsoft's licensing servers.
The Home Xbox setting appears correct locally, but shared Game Pass licences are only granted while the owner account remains signed in.
Could someone please check my account for a stuck or corrupted Home Xbox/Game Pass entitlement or refresh the backend licensing associated with my Home Xbox?
Tag not monitored by Microsoft.
This is a public forum, not support.
Try support:
https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox