I can't find my recovery key

Jennifer Robinson 5 Reputation points
2026-07-27T14:38:44.64+00:00

when i log in and go to devices it just stays loading or comes up with error and try again or contact support

Windows for home | Windows 11 | Recovery and backup
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  1. DaveM121 916.6K Reputation points Independent Advisor
    2026-07-27T15:15:47.98+00:00

    There is nothing wrong with your Microsoft account, PC or browser, currently there is a widely reported problem the Devices section and Bitlocker Key section on Microsoft account online is inaccessible, this is a server side fault that Microsoft needs to fix, hopefully they may resolve the problem soon, because many people are trying to access their Bitlocker Recovery Key.

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