I paid subscription amount yesterday with card, but subscription shows expired

Question

RBL card ending with (PII Removed), I paid on 25th july via RBL bajaj card, but till now subscription shows expired, amount is already deducted and taken by microsoft

Answer 1

1

Open Word.

At the top right of Word, log out of Office.

Restart (not shut down) your PC, then log back into Office, is your subscription then recognized correctly.

2

If not, log into your Microsoft account on this link, check the expiry date listed on your subscription, is that listed correctly.

https://account.microsoft.com/services/

If not, go to the Billing section, is it indicated your payment has been processed correctly.