Cannot Access Device Tab to Access Bitlocker Recovery Key

Vincent Truong 0 Reputation points
2026-07-27T16:38:48.4733333+00:00

When clicking on the "device" tab, the page will not launch regard clearing cache, entering incognito mode, along with multiple devices. This is an inconvenience, as I cannot access my bitlocker recovery key. Is this a known issue on the Microsoft website right now?

Windows for home | Other | Recovery and backup
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  1. DaveM121 916.6K Reputation points Independent Advisor
    2026-07-27T17:15:17.52+00:00

    There is nothing wrong with your Microsoft account, PC or browser, currently there is a widely reported problem the Devices section and Bitlocker Key section on Microsoft account online is inaccessible, this is a server side fault that Microsoft needs to fix, hopefully they may resolve the problem soon, because many people are trying to access their Bitlocker Recovery Key.

    2026-07-27_181343

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