There is nothing wrong with your Microsoft account, PC or browser, currently there is a widely reported problem the Devices section and Bitlocker Key section on Microsoft account online is inaccessible, this is a server side fault that Microsoft needs to fix, hopefully they may resolve the problem soon, because many people are trying to access their Bitlocker Recovery Key.
Cannot Access Device Tab to Access Bitlocker Recovery Key
Vincent Truong
0
Reputation points
When clicking on the "device" tab, the page will not launch regard clearing cache, entering incognito mode, along with multiple devices. This is an inconvenience, as I cannot access my bitlocker recovery key. Is this a known issue on the Microsoft website right now?
Windows for home | Other | Recovery and backup
1 answer
Sort by: Most helpful
-
DaveM121 916.6K Reputation points Independent Advisor2026-07-27T17:15:17.52+00:00