Can't log in because Minecraft closes too easily

Question

The only reason I can't log in my account on mobile is because Minecraft is sensitive when leaving. I can't even leave for a second that it resets itself. It is annoying because when I try to connect through Minecraft it redirects me to the Microsoft login site. But guess what? Redirecting is leaving Minecraft, and leaving Minecraft means it will close, making my entire log in useless because they already forgot.

Answer 1

Hi probablyZep,

Thank you for reaching out and for taking the time to describe the issue you're experiencing. I understand how frustrating it can be when Minecraft closes or reloads during the sign-in process, preventing you from successfully signing in to your Microsoft account.

As community moderators, we do not have access to Minecraft account systems or the ability to investigate sign-in issues on the backend. Because this appears to involve the Minecraft mobile app's sign-in behavior, I recommend contacting the Minecraft Support team directly so they can investigate further: Contact Us | Minecraft Help

*Disclaimer: This website is not an official Microsoft website. The page appears to provide accurate and secure information. Be aware of the ads on the website, which may promote products typically classified as PUPs (Potentially Harmful Programs). Before deciding to download or install any product, be sure to thoroughly research the product.

When submitting your ticket, please include your Android device model, Android version and the Minecraft version you're using. It would also be helpful to explain that Minecraft closes or reloads whenever you switch to the browser to complete the Microsoft account sign-in process, preventing the login from finishing.

If possible, include screenshots or a screen recording showing the behavior. Before sharing any files, please make sure to remove or obscure any personal information, such as email addresses, gamertags or other account details.

I hope this helps point you in the right direction, and that you're able to get back into Minecraft soon.

Best regards.