Charged for something I didn't receive

Maxine Barber 0 Reputation points
2026-07-27T17:07:24.3466667+00:00

I was charged for something I didn't receive. It said it didn't go through but yet I have an email saying that I was charged for it. It was in Slotomania. Either give it to me or remove the charge.

Windows for home | Other | Apps

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  1. EmilyS726 255.9K Reputation points Independent Advisor
    2026-07-27T17:41:03.9+00:00

    Maxine, you are not talking to Microsoft billing support here. This is community forum.

    Please use the instructions here to discuss this with billing support.

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Windows" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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