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I just want the audio to work it has speakers and I have added headphones to it and no matter what it refuses to play any audio
AudioSrv service permissions may be incorrect. Ref: Fix Windows Audio Service Error 0x80070005 (AudioSrv)
Please open Command Prompt admin and run this command:
reg save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices" C:\MMDevices.dat
Upload the file C:\MMDevices.dat to GoFile.io or OneDrive and post the link here.
@Ethan Rupper Does the audio service start correctly?
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Hi,
There might be an issue with Windows starting the audio.
Do you have administrator access on your Windows account?
Try going to Start Menu > Settings > System > Troubleshoot > Additional troubleshooters > Audio > Run.
Thanks.
I’ve tried the troubleshooter. It only shows this and when I try to restart the computer to fix it it does nothing that’s why I was trying to interact with the system directly
Hi,
Access the device manager, take a screenshot and post it here?
If possible, access the start menu > settings > accounts > your info > and see if it's listed under your name as administrator.
Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.
Thanks
Hii,
Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.
Access Device Manager, take a screenshot, and post it here.
Check Windows Update for pending updates and install them.
Thanks
Ok. Lorum ipsum something something bad Latin
Ok. Lorum ipsum something something bad Latin
Hi,
Did you perform the procedure I mentioned in the last comment? If possible, please provide a screenshot of Device Manager.
Thanks.
I really hope the photos in this comment
I ran a diagnostic in some called hp diagnostic which is a different diagnostic program on the computer turns out the speakers on it isn’t installed which wasn’t to surprising but it still refuses to send audio to external speakers
Just took it apart and that diagnostic was wrong the computer definitely has speakers also checked the connection and tried to clear anything out of it and from what I can tell there doesn’t seem to be any actual hardware issue just the computer thinking there is one
Hi,
Follow the procedure @Ramesh Ramesh described in the comment at the link, but create a restore point first.
https://support.microsoft.com/en-us/windows/experience/backup-recovery/system-restore
Thanks.
Thanks I didn’t see that comment
That’s it it worked i am trying to make it the answer on the page.
That’s it it worked i am trying to make it the answer on the page.
Please refresh this page. You should be able to mark it as the answer.