How to get back an old hotmail account that you do not remember

Question

How to get back an old hotmail account that you do not remember

Mihkel 0

I just got an email that there has been unusual sign-in activity on an hotmail account i don’t remember the name of. How could i get that account address information when i do not remember the address?

John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T20:22:02.7333333+00:00

Hi, @Mihkel

This community forum is public, no one from has have access to your Microsoft account.

Do you remember emailing anyone from that account? They may still have your old address in their inbox or contacts.

You can also try Microsoft’s Forgot username option using any recovery phone number or alternate email address you may have added. Microsoft will only display a partially hidden account address.

Does the security email show any part of the Hotmail address, such as the first letter or several asterisks?
Mihkel 0 Reputation points

2026-07-27T20:24:11.55+00:00

i don’t but i recently got hacked so it is probably been hacked. it showed mi********@hotmail.com
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T20:27:57.7033333+00:00
Thank you for letting me know.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.
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1 answer

Your answer

John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T20:22:02.7333333+00:00

Hi, @Mihkel

This community forum is public, no one from has have access to your Microsoft account.

Do you remember emailing anyone from that account? They may still have your old address in their inbox or contacts.

You can also try Microsoft’s Forgot username option using any recovery phone number or alternate email address you may have added. Microsoft will only display a partially hidden account address.

Does the security email show any part of the Hotmail address, such as the first letter or several asterisks?
Mihkel 0 Reputation points

2026-07-27T20:24:11.55+00:00

i don’t but i recently got hacked so it is probably been hacked. it showed mi********@hotmail.com
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T20:27:57.7033333+00:00

Thank you for letting me know.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Mihkel 0

User's image

it shows me this and if i press next it puts me into the account i already know about

John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T20:42:40.3933333+00:00

When you try to sign in at https://account.microsoft.com, what exact error message do you see?
Mihkel 0 Reputation points

2026-07-27T20:46:09.21+00:00

it doesn’t show an error message i just can’t seem to find how to get access to the account i don't remember about. I can log into my main account just fine but i don’t remember the account details that got hacked into
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T21:07:01.64+00:00

Thanks, no one here will ever know the exact account, even Microsoft Support. Do you remember emailing anyone, you family or friends so you could ask them and ultimately know tye exact email address?
Mihkel 0 Reputation points

2026-07-27T21:07:44.7933333+00:00

no i do not
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T21:11:37.7866667+00:00

There's no way for anyone to know exactly.

One last check: Do you remember signing in to this account on any other devices or Xbox consoles?
Mihkel 0 Reputation points

2026-07-27T21:12:41.6333333+00:00

i think i did use it on xbox but that was years ago and i have sold it i may have bought something like minecraft from that account too so they could acces my card information
Mihkel 0 Reputation points

2026-07-27T21:36:04.9766667+00:00

if i got the emails about the account that i dont remember on the account that i know of, do i take their access when i alsotake it from the account that i know of? Like i got messages about both of my accounts on my gmail account that i know of that means they are linked like it showed in the picture i sent. And from the account i do remember i took the access of the computer that i didnt know about (hackers). does that also mean that i took their access from the account i don not remember?
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T21:47:50.6066667+00:00

No. Removing the unknown computer from the Microsoft account you remember does not remove it from the old account. Each Microsoft account must be secured separately.

Receiving alerts for both accounts in the same Gmail address only means that Gmail may be registered as the security contact for both accounts. Microsoft allows the same recovery email to be used for more than one account. It does not mean the accounts share the same password or sign-in access.
Mihkel 0 Reputation points

2026-07-27T21:50:58.5833333+00:00

what do i do then? if i remember correctly i bought something with that microsoft account
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T21:56:01.1033333+00:00

You will need to identify the old Hotmail address before the account can be recovered. Microsoft Support cannot reveal the address or change the account without verifying ownership.
Mihkel 0 Reputation points

2026-07-27T21:57:36.87+00:00

how could i do that? Also thanks for your help so far!
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T22:00:06.44+00:00

Since you no longer have the old Xbox, there may be no other way to identify the account. Microsoft Support cannot disclose an unknown email address without verifying that you own it.

Can you find any old Microsoft, Xbox, or Minecraft receipt in Gmail?
Mihkel 0 Reputation points

2026-07-27T22:02:00.6133333+00:00

it could be on my fathers laptop but its 1 AM for me and he isn’t awake
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T22:04:56.5466667+00:00

You can try later. Let me know when you're ready!
Mihkel 0 Reputation points

2026-07-27T22:05:58.2433333+00:00

I’ll get back to you tomorrow
John Jefferson Doyon 82,760 Reputation points Independent Advisor

2026-07-27T22:06:49.7466667+00:00

Ok, thanks!