Edge suddenly has problems with Google services

Question

Hi everyone,

Today I suddenly started having a strange issue with Microsoft Edge, and it seems to affect Google services specifically.

Here's what I've noticed:

• YouTube loads and works, although the loading icon on the tab keeps spinning as if the page is still loading.
• Gmail doesn't load at all.
• Gemini doesn't open.
• Google Search doesn't work.
• Google Maps also fails to load.

The strange thing is that everything works perfectly in Google Chrome and Firefox, so my internet connection is fine. Because of that, it really feels like something has gone wrong between Edge and Google's services.

I haven't changed any browser settings, installed new extensions, or modified anything on my PC. The problem appeared out of nowhere today, and I've never experienced anything like this before.

Has anyone else encountered this issue today? Is this a known problem with the latest Edge update, or could it be some compatibility issue with Google services?

I've been using Edge for about a year without any major problems, but recently I've been running into more and more random, unexplained issues. If this continues, I may have to switch to another browser.

Answer 1

Hi Ilia Balitskyi

It does not sound like a general Internet issue since Chrome and Firefox can access the same Google services normally.

Try these quick checks in Edge:

1. Open an InPrivate window (Ctrl+Shift+N) and test Gmail, Search, Maps, and Gemini.
2. Temporarily disable all extensions (edge://extensions).
3. Clear cookies/cache for Google sites.
4. Test with a new Edge profile.
5. Update Edge via Settings > About Microsoft Edge.
6. If needed, reset Edge settings to their defaults.

If the issue started suddenly and affects multiple Google services at once, it could be related to corrupted browser data, an extension, a profile issue, or possibly a recent Edge update.

You can also submit feedback in Edge by pressing Alt+Shift+I and attaching diagnostics. As this is a public forum, no one here can directly investigate what's running behind the scene with your Edge browser. It's best that you raise it in the correct channel for review.

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