Microsoft accounts compromised – Recovery forms submitted but no response after 13 hours

Ahmad Mogharbel 0 Reputation points
2026-07-28T12:04:55.94+00:00

My Microsoft accounts were compromised. The attacker changed the passwords and replaced the security information on both accounts, so I can no longer sign in or verify my identity. I have submitted the official Microsoft Account Recovery Form (ACSR) for both accounts, but after approximately 13 hours I have not received any acknowledgment or recovery decision."
i wish someone Could help me

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  1. DaveM121 917.3K Reputation points Independent Advisor
    2026-07-28T12:37:47.56+00:00

    This forum is just a user to user account and no-one here has any account access, I wish I had better news,, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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