Word For Mac locked

Aidan Coughlan 20 Reputation points
2026-07-28T13:17:46.9533333+00:00

Please can anyone help me fix this I cant access my documents I am locked out

Microsoft 365 and Office | Word | Other | MacOS
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Answer accepted by question author
DaveM121 918.5K Reputation points Independent Advisor
2026-07-28T13:50:28.62+00:00

There are a couple of widely reported problems with the Office apps on an Apple Mac at the moment due to the July 13 update

1

What version of Microsoft Office do you have, is that a subscription to Microsoft 365 or a standalone version of Office like Office 2019, 2021 or 2024.

2

At the top left of your Desktop, click the Apple icon and select 'About this Mac', what version of MacOS is installed on your computer?

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