sound not connected to my pc computer

Bhavana Mooljee 0

Sound is not enabling on my pc computer.

How do I connect and enable sound?

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2 answers

Bhavana Mooljee 0 Reputation points

2026-07-28T16:45:52.9933333+00:00
- Are you trying to play audio via internal speakers, external speakers, or headphones?
YES !
- it is an external speaker or headphones, AND it does have a standard audio connector (Jack connector).
- Is there an X in the speaker icon next to the clock? YES !
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David-M 121.9K Reputation points Independent Advisor

2026-07-28T16:08:47.1266667+00:00
Hi. I'm David, and I'm happy to help you.

To be able to assist you better, please clarify the following:
- Are you trying to play audio via internal speakers, external speakers, or headphones?
- If it is an external speaker or headphones, does it have a standard audio connector (Jack connector) or a USB connector, or is it connected via Bluetooth?
- Is there an X in the speaker icon next to the clock?
Also, share a screenshot of your system information.
- Press "Windows + R", type msinfo32 and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

Looking forward to your reply.
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Bhavana Mooljee 0 Reputation points

2026-07-28T16:45:15.98+00:00

Are you trying to play audio via internal speakers, external speakers, or headphones? YES !

it is an external speaker or headphones, AND it does have a standard audio connector (Jack connector).

Is there an X in the speaker icon next to the clock? YES !

David-M 121.9K Reputation points Independent Advisor

2026-07-28T17:37:03.95+00:00

Thanks for the clarifications.

This is likely an issue related to the audio driver, and performing a clean reinstallation of the audio driver is usually the best solution. However, since generic drivers may not work properly, the exact system information is needed to identify the correct driver for the specific hardware.

Please share a screenshot of your system information: This is essential to identify the exact PC model, motherboard, and appropriate audio driver.

Press Windows + R, type msinfo32 and press Enter.

Maximize the window and use Windows + Shift + S to take a screenshot and attach it here.

Once the system details are provided, it will be possible to direct you to the correct driver and solution.

Looking forward to your reply.
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