How to free up my storage?

Question

So, I'm trying to download the sims on my laptop, but when I press download, the amount of storage seems to go down every time I do so. At first I had almost 8 gigabytes, I deleted some of my files and apps but nothing seems to work. and now I have about 6.6 gigabytes. Will I just have to buy storage?

Answer 1

Hi, @Blair M

You'll need to delete some files or buy more storage, here's how: https://support.microsoft.com/office/my-onedrive-says-it-s-full-f0a8a922-d971-497e-b0c6-7b9a47c617c0

After freeing space (or purchasing additional storage), it can take up to 24 to 48 hours for everything to fully update across your account. I’d recommend waiting that time and check again OneDrive after that.

If the update is still pending after 24 hours, you can try unlinking and relinking your OneDrive account, or resetting it. "Unlink and re-link OneDrive" https://support.microsoft.com/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

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Should you need further information in the meantime, please feel free to let me know.

Thanks!