Azure Trusted Signing - Email verification always returns "The request is blocked"

Question

Hello,

I am trying to complete the identity validation process for Azure Trusted Signing.

The verification email is received successfully.

However, every time I click the "Verify email address" button, the page immediately displays:

"The request is blocked."

I have already tried all of the following without success:

• Microsoft Edge
• Google Chrome
• InPrivate / Incognito mode
• Different computers
• Different networks
• Mobile hotspot
• Disabled browser extensions
• Copied the verification URL manually into the browser

The issue has now occurred twice with two different verification emails.

The verification email is received correctly, but the verification link always ends with "The request is blocked."

Request ID:

20260728T195406Z-177c575474fh6rkhhC1EWRyfgs0000000fvw000000007868

Could someone from the Trusted Signing / Artifact Signing team please verify whether this identity validation request has been blocked on the server side or if there is an issue with the

verification service?

I can also provide the original verification email and screenshots showing the "The request is blocked." page if needed.

Thank you.

Answer 1

This process is a nightmare. It's just one problem after another - I'm now getting this message too. I'm paying for the "Artifact Signing Account" service and it is NOT working.