If you're using VPN, try to disable it, see if it makes any differences.
Laptop location Incorrect
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Why is my Laptop location showing it is located in Carlos Chagas, Minas Gerais, Brazil, when I am using it in Costa Rica?
Windows for home | Windows 11 | Security and privacy
2 answers
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Kapil Arya 38,211 Reputation points Volunteer Moderator2026-07-29T10:29:46.6166667+00:00 -
Jeronimo Fuerte 44,575 Reputation points Independent Advisor2026-07-28T22:01:53.7+00:00 Sorry to hear about this. The location shown is not necessarily the laptop’s physical GPS location. Windows may estimate it using nearby Wi‑Fi networks and your public IP address. If your laptop has no GPS, your ISP’s IP address is incorrectly registered in Brazil, or you are using a VPN/proxy, the reported location can be far from your actual location.
Could you clarify where you see “Carlos Chagas”: in Find my device, Microsoft account Recent activity, Windows Maps/Weather, or a website?
If it appears under Microsoft account Recent activity, compare the date, device, browser, and IP address. An incorrect location alone can result from Internet routing.