Accout Opening Problem on desktop

Question

Hello Microsoft Support, I'm unable to sign in to the Microsoft Teams desktop app using my account . The app keeps showing "Personal accounts aren't supported yet in Teams (preview)." However, the same account works perfectly in the Teams web version (teams.live.com). I have already uninstalled and reinstalled Teams, restarted my PC, and updated Windows 10, but the issue persists. This account previously worked in the desktop app. Please help me resolve this issue. Thank you.

Answer 1

This is a known issue with Teams installed on some Windows 10 computers.

https://learn.microsoft.com/en-au/answers/questions/5932272/microsoft-teams-desktop-personal-accounts-arent-su

https://learn.microsoft.com/en-us/answers/questions/5938349/when-i-log-into-the-microsoft-teams-app-it-says-th

https://learn.microsoft.com/en-us/answers/questions/5867466/personal-accounts-aren-t-supported-yet-in-teams-pr