how to fix this?

Question

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Could you please confirm whether you’ve added a work or school account to the device?

Go to Start > Settings > Accounts > Access work or school.

If you’ve added any organizational accounts, they might be blocking these features from running on your device.

If you haven’t added a work or school account and you’re still seeing this error, open Command Prompt as an administrator and run the following commands one by one, pressing Enter after each command:

reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f

reg delete "HKLM\Software\Policies" /f

reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f

reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f

reg delete "HKCU\Software\Policies" /f

reg delete "HKLM\Software\Microsoft\Policies" /f

Once done, close the command prompt and restart your computer.

Let me know if you still need more help.