I need to speak to a human being

Question

is my subscription paid up to date? I need to speak to a human being

Answer 1

Log into your Microsoft account on this link, check the expiry date listed on your Microsoft 365 subscription, is that listed correctly.

https://account.microsoft.com/services/

If the expiry date is indicated correctly, then your subscription is up to date.

If not, go to the Billing section, is it indicated your payment has been processed correctly.