Candidate ID: MS1101375637 * Registration ID: 540932184 * Exam: AI-901 - Microsoft Azure AI Fundamentals * Exam date: July 29, 2026, 8:00 AM AST

Question

Hello,

I was scheduled to take the AI-901 Microsoft Azure AI Fundamentals exam on July 29, 2026, at 8:00 AM AST. Unfortunately, I had to visit the hospital that morning due to a medical issue and was unable to attend my appointment.

I sincerely apologize for missing the exam. I would be very grateful if you could let me know whether it is possible to reschedule my exam or if a one-time exception can be considered. I can provide supporting medical documentation if required.

Thank you for your time and understanding.

Answer 1

Welcome to Microsoft Q&A

Hello @Ruba Almuziraee , I hope you are doing well.

I'm sorry to hear about your medical emergency, and I hope you're recovering well.

Since your exam was delivered through Pearson VUE, requests for missed exams, rescheduling after a no-show, or exceptions due to medical emergencies are handled by Pearson VUE.

Because you have supporting medical documentation, I recommend contacting Pearson VUE Customer Support as soon as possible. When submitting your request, include:

• Candidate ID:
• Registration ID:
• Exam: AI-901 – Microsoft Azure AI Fundamentals
• Scheduled exam date and time
• A brief explanation of the medical emergency
• Any supporting medical documentation they request
• Pearson VUE will review your case and determine whether an exception or rescheduling can be granted in accordance with their exam policies.

References:

• Pearson VUE Microsoft Certification Support
• Microsoft Certification support and exam policies

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