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Currently we are trialing Microsoft Bookings as a way for people to schedule interviews however the function does not work that great. This is how it's been set up:
However when someone goes into it to book - they see this:
Can you help me with this as it's reallly frustrating that it seems to go off my own calendar, and not the times I have provided.
Managing meetings and events using Outlook on the web for business
Hi - Thanks for this - annoyingly it is still showing availability based on the individual... so when the account I've made (Michelle) goes on to look at (Daniel's) slots - it isn't showing an 11am Daniel has made as Michelle already has an 11am in her diary.
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Hi,
I hope you have already checked based on the guidance I provided below to see whether anything has changed.
In addition, could you please ask both of them to check again whether they have any scheduling conflicts? I would like to confirm if that could be the reason affecting this issue.
Hi
Just checking in to see how things are going with your issue.
Please let me know if I can do anything more for you.
Stay safe and happy!
Hello - that is the reasoning - it will only show availability based on their diary but I want it to bypass that.
I want anyone who books to be able to book the times I've provided and ignore my own calendar - I'm setting up meetings for other people and there's always lots of reocurring calendar invites in the diary.
Hi
Currently, I can't figure out the direct button to bypass that issue. However, I will try to clarify it with you. To move forward, might I confirm if you have tried to set up as my guidance and recheck the issue again?
Hi
Just checking in to see how things are going with your issue.
Please let me know if I can do anything more for you.
Stay safe and happy!
Hello - I have tried your advice but still if I put through times I want to give, and then I go in to making the booking - it will not show me all the times - it will only show me times I can make based on my calendar.
Intterestingly, it does this even if I join from a guest perspective.
Hi
Currently, based on the Microsoft documentation currently available, I could not find a supported setting that completely bypasses the signed-in user's availability checks.
If I find any other potential solutions, I’ll keep you updated.
Also, if you find a suitable solution, please feel free to share it here so that others can refer to it if they encounter a similar situation.
Hello @Sado, Daniel
I will check it again at my end to support you.
To make sure I understand the concern correctly: is the expectation that every user who opens the Microsoft Bookings link should be able to see all of the time slots that have been configured, regardless of their own personal calendar availability?
1/ Service settings
2/ Staff availability and calendar conflicts
4/ Time zone settings
Confirm that the Bookings mailbox, staff profile, and testing user are using the expected time zone, as time zone differences can make slots appear missing.
Finally, regarding the affected staff member, could you please ask them to confirm whether they have any existing meetings or calendar events scheduled during the time slots that are not visible in the booking page, as shown in the screenshot? This will help determine whether Outlook calendar conflicts are affecting slot availability.
Looking forward to hearing from you!
Kind regards,
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