A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
A streak or day-based bonus can fail to register if:
- The daily set was not completed on time.
- A VPN was used.
- The device was using a different time zone.
- The activity was done while signed in to a different Microsoft account.
For search earning issues, Microsoft also lists these common causes:
- Give Mode is on.
- The browser or app data is not syncing correctly with the Rewards database.
- The daily PC/mobile search counter has already been maxed out.
- Searches were detected as automated.
- Activity appears to be coming from outside the current market.
Since the second day did not mark even after trying again, the next step is to submit a request to Microsoft Rewards Support so the account activity can be reviewed:
- Use the Rewards support page: https://rewards.bing.com/support
- Sign in with the same Microsoft account used for Rewards.
- Include that the first day counted in the Bing mobile app, but the second day did not register, which blocked the 500-point bonus.
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