sign-in to activate an existing subscription

joel volcy 0 Reputation points
2026-07-29T19:21:08.28+00:00

While in Word, I am being prompted to sign in to activate an existing subscription. Not sure what to do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
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  1. EmilyS726 256.2K Reputation points Independent Advisor
    2026-07-29T19:53:15.44+00:00

    Hello

    Any chance this is on a Mac device, or is this Windows 11?

    If it is macOS, can you tell me the macOS version?

    Also, can you tell me, is your office product purchased from Microsoft or from Apple?

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