I am tired of paying $10.00 a month for something I can not use, due to a pin, that I never had!!!!!!!

Question

I am tired of paying for this bull and can't get help with a pin that I never had!!!!

Answer 1

Hey there! Nice to meet you!

Please be advised that unless the account owner is able to access the account, subscription cancellation is not possible, and Microsoft personnel cannot retrieve this information.

If you are no longer able to recover your account, you will need to reach out directly to your bank and request to block all charges from Microsoft, cancelling the subscription on its renewal in the process.

You may also need to request a new payment method.

Thank you for your understanding.

Best regards,

Darhyl

Answer 2

Give me a answer to this question!