blank calendar after office classic full repair

Question

blank calendar after office classic full repair

larry wolfe 0

I did a full repair on Outlook classic. When it finished my calendar was blank.

0 comments

1 answer

Your answer

Answer 1

Jeronimo Fuerte 44,575 Independent Advisor

Sorry to hear this. An Office repair normally does not delete calendar items; Outlook may be displaying a different calendar/profile or may no longer have the original data file attached.

First, please check whether the appointments appear in the account’s web calendar—for example, Outlook.com Calendar for a personal Microsoft account. Then, in Classic Outlook, open Calendar, expand My Calendars, and confirm that the calendar belonging to the correct account is checked.

Also check File > Account Settings > Account Settings > Data Files and share a screenshot of what appears there, hiding your email address. Please do not delete a profile or data file yet. If this was a POP account or a calendar labeled “This computer only,” the appointments may be stored in the original .pst/local data file rather than online.

I’ll be waiting for the requested information so I can continue helping you.

larry wolfe 0 Reputation points

2026-07-30T09:58:27.6333333+00:00
larry wolfe 0 Reputation points

2026-07-30T10:00:10.5166667+00:00

here is the screen shot
larry wolfe 0 Reputation points

2026-07-30T10:00:52.6633333+00:00

I tried them all. They are all blank.
Jeronimo Fuerte 44,575 Reputation points Independent Advisor

2026-07-30T17:34:50.1033333+00:00

Thanks for the screenshot; unfortunately, I need more information. Was this calendar for the Gmail account?
larry wolfe 0 Reputation points

2026-08-01T11:19:13.5233333+00:00

yes, it was. This is the second time this has happened to me. The first time a microsoft support rep was able to come in remotely and restore it. This time the microsoft rep did not appear to be as knowledgeable and he was unable to restore.
larry wolfe 0 Reputation points

2026-08-01T11:19:50.2833333+00:00

yes, it was. This is the second time this has happened to me. The first time a microsoft support rep was able to come in remotely and restore it. This time the microsoft rep did not appear to be as knowledgeable and he was unable to restore.
Jeronimo Fuerte 44,575 Reputation points Independent Advisor

2026-08-02T00:41:10.6933333+00:00

Okay, could you please sign in to your Google account at calendar.google.com and confirm whether the calendar information is available there?

Since this is not a POP account, the calendar information should be stored on Google’s servers rather than only on the device.
larry wolfe 0 Reputation points

2026-08-02T01:04:42.3166667+00:00

I checked but nothing there. Info: This is the second time this has happened to me. The first time a microsoft support rep was able to come in remotely and restore it. This time the microsoft rep did not appear to be as knowledgeable and he was unable to restore.
larry wolfe 0 Reputation points

2026-08-02T01:06:48.17+00:00

I checked but nothing there.
Jeronimo Fuerte 44,575 Reputation points Independent Advisor

2026-08-03T18:52:53.5133333+00:00

I’m sorry to hear that. Could you please share a screenshot of the Calendar view in Classic Outlook, making sure that the left pane under My Calendars is visible? Please hide any personal information.

I also noticed that two .pst files are currently attached to Outlook. Are those the only .pst files available on the computer, or are there any others stored in Documents\Outlook Files or %LOCALAPPDATA%\Microsoft\Outlook?

Please do not delete, rename, or move any of these files yet, as a .pst file may contain the missing appointments and other calendar items.
larry wolfe 0 Reputation points

2026-08-04T11:17:22.1933333+00:00

this is the calendar view.
Jeronimo Fuerte 44,575 Reputation points Independent Advisor

2026-08-04T18:00:06.08+00:00

Sorry, seems like there's no screenshot shared. Also, have you been able to review your local files?
larry wolfe 0 Reputation points

2026-08-05T11:54:57.2133333+00:00

these are the outlook files
larry wolfe 0 Reputation points

2026-08-05T11:55:56.57+00:00

calendar files
Jeronimo Fuerte 44,575 Reputation points Independent Advisor

2026-08-06T01:33:00.9233333+00:00

You have at least one more available there that you can add to your Outlook app. Also, the screenshot I requested was from the calendar in the Outlook app, showing what you currently see there. Could you please provide that?
larry wolfe 0 Reputation points

2026-08-07T01:11:09.55+00:00

Is this it?
larry wolfe 0 Reputation points

2026-08-07T01:12:13.1366667+00:00

I'm struggling to use this app. First time for me.