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ExtensionGallery settings after reading 'SOFTWARE\Microsoft\Debug Engine' registry:
ExtensionGallery ExtensionRepository: Implicit
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 46
Microsoft (R) Windows Debugger Version 10.0.29617.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\073026-12031-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 26100 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff805`97c00000 PsLoadedModuleList = 0xfffff805`98af51d0
Debug session time: Thu Jul 30 07:22:05.841 2026 (UTC + 8:00)
System Uptime: 0 days 7:02:56.620
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff805`980f8250 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffdc88`3c53f450=000000000000013a
6: kd> !analyze -v
Loading Kernel Symbols
...............................................................
................................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000017, The heap detected that a block was corrupted in a delay free list. This is likely a use-after-free error or a buffer overflow of an adjacent block.
Arg2: ffff828256100340, Address of the heap that reported the corruption
Arg3: ffff82827cdfe6e0, Address at which the corruption was detected
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1578
Key : Analysis.Elapsed.mSec
Value: 5453
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 531
Key : Analysis.Init.Elapsed.mSec
Value: 8270
Key : Analysis.Memory.CommitPeak.Mb
Value: 82
Key : Analysis.Version.DbgEng
Value: 10.0.29617.1000
Key : Analysis.Version.Description
Value: 10.2604.29.1 amd64fre
Key : Analysis.Version.Ext
Value: 1.2604.29.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x13a
Key : Bugcheck.Code.TargetModel
Value: 0x13a
Key : Dump.Attributes.AsUlong
Value: 0x21808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0x0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0x13a_17_nt!RtlpHeapHandleError
Key : Failure.Hash
Value: {b1500314-0083-90bd-d812-716f3060523d}
Key : Hypervisor.Enlightenments.ValueHex
Value: 0x7497cf94
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 1
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 38408431
Key : Hypervisor.Flags.ValueHex
Value: 0x24a10ef
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 0x3f7
Key : WER.System.BIOSRevision
Value: 1.52.0.0
BUGCHECK_CODE: 13a
BUGCHECK_P1: 17
BUGCHECK_P2: ffff828256100340
BUGCHECK_P3: ffff82827cdfe6e0
BUGCHECK_P4: 0
FILE_IN_CAB: 073026-12031-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump
FAULTING_THREAD: ffff828282c96040
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1 (!blackboxwinlogon) (!blackboxwinlogonnotify)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffdc88`3c53f448 fffff805`981efaac : 00000000`0000013a 00000000`00000017 ffff8282`56100340 ffff8282`7cdfe6e0 : nt!KeBugCheckEx
ffffdc88`3c53f450 fffff805`981efb0c : 00000000`00000017 000ffff8`2827cdfc ffff8282`56100340 00000000`00001000 : nt!RtlpHeapHandleError+0x40
ffffdc88`3c53f490 fffff805`97f4ebe9 : 00000000`00000132 00000000`00000000 00000000`02000103 00000000`00000000 : nt!RtlpHpHeapHandleError+0x58
ffffdc88`3c53f4c0 fffff805`97fe19db : ffff8281`5a84fb88 00000000`00000010 00000000`00000001 00000000`00000001 : nt!RtlpLogHeapFailure+0x45
ffffdc88`3c53f4f0 fffff805`97fe150c : ffff8282`561043d8 fffff805`00000020 00000000`002b0132 000ffff8`2827cdfc : nt!RtlpHpLfhSubsegmentDelayFreeListProcess+0x2bb
ffffdc88`3c53f570 fffff805`98032f9f : ffff8282`561043c0 00000000`002b0132 ffff8282`56101b00 00000000`00000001 : nt!RtlpHpLfhOwnerRunMaintenance+0x14c
ffffdc88`3c53f5d0 fffff805`980330da : ffff8282`56101b00 ffffdc88`3c53f770 ffffdc88`3c53f760 ffff8282`56101b00 : nt!RtlpHpLfhOwnerCompact+0xbf
ffffdc88`3c53f750 fffff805`98032ddf : ffff8282`56100000 ffff8282`56101b00 ffff8c6d`a29bcc81 00000000`00000000 : nt!RtlpHpLfhOwnerCompact+0x1fa
ffffdc88`3c53f8d0 fffff805`97f4fd35 : ffff8282`56100000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlpHpLfhContextCompact+0xbf
ffffdc88`3c53f910 fffff805`97f4fcd3 : 00000000`00000001 ffff8282`56508d00 00000000`00000001 ffff8282`82c96180 : nt!RtlpHpHeapCompact+0x21
ffffdc88`3c53f940 fffff805`98080665 : 00000000`00000001 00000000`00000001 00000000`00000000 ffffdc88`3c53f9c0 : nt!ExpHpCompactHeapCallback+0x23
ffffdc88`3c53f970 fffff805`980805c5 : 00000000`00000001 ffffdc88`3c53fb00 ffff8282`56553aa0 ffff8282`56553aa0 : nt!ExpHpEnumerateHeaps+0x71
ffffdc88`3c53f9d0 fffff805`97eea57b : ffff8282`82c96040 ffff8282`82c96000 ffff8282`56553a00 ffff8282`56553aa0 : nt!ExpHpCompactionRoutine+0x15
ffffdc88`3c53fa00 fffff805`9808173a : ffff8282`82c96040 ffff8282`82c96040 fffff805`97eea0c0 ffff8282`56553aa0 : nt!ExpWorkerThread+0x4bb
ffffdc88`3c53fbb0 fffff805`982aa594 : fffff805`27e8c180 ffff8282`82c96040 fffff805`980816e0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a
ffffdc88`3c53fc00 00000000`00000000 : ffffdc88`3c540000 ffffdc88`3c539000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nt!RtlpHeapHandleError+40
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.26100.8655
STACK_COMMAND: .process /r /p 0xffff82825650d040; .thread /r /p 0xffff828282c96040 ; kb
BUCKET_ID_FUNC_OFFSET: 40
FAILURE_BUCKET_ID: 0x13a_17_nt!RtlpHeapHandleError
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {b1500314-0083-90bd-d812-716f3060523d}
Followup: MachineOwner
---------
already run test
Uninstall your graphics card drivers
Update your device drivers
Resolve any software conflicts
Resolve any hardware issues
Repair corrupted system files
Reinstall your Windows system
still encounter the kernel heap mode error. thank you
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Hi ,
Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.
Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.
Thanks
https://drive.google.com/file/d/1W4HL4t2x8CR690YEHt0AbGujljHsGW7y/view?usp=sharing
https://drive.google.com/file/d/1GO3PhFaFORIz5ZTMofmvnZnMpx92-oBo/view?usp=sharing
https://drive.google.com/file/d/10RLs9euh7oCsSpyeG_oamOEdSe5AEXxP/view?usp=sharing
https://drive.google.com/file/d/11CdaLxF-hj29wz7wo9vNmnGuqu8hhFgt/view?usp=sharinghttps://drive.google.com/file/d/1gNWZ5_o9DFi-NAIi5LrGCsTLnfwTPKdH/view?usp=sharing
Hi,
What is your GPU model?
Does the problem occur when using the charger and when using the battery?
Thanks.
Hi Ivan,
i always use charger, due to gaming laptop and battery life is not too long.
Hi,
Based on the minidumps, there are kernel failures with no apparent driver cause. If possible, please test the system running only on battery power to see if the issue occurs in that scenario.
Thanks.
Hi,
Does the problem occur whenever you are playing?
Thanks.
Hi Ivan,
i'm not playing when error occur. this is randomly, sometimes just booted up then crashed. don't know what to do if not hardware issue
Hii,
According to the minidump, the failure lies with the iGPU driver, which is an AMD graphics driver.
I recommend updating the BIOS and the iGPU and dGPU drivers, as well as the chipset drivers.
Keep in mind that while a BIOS update is recommended, it carries risks. If the process is interrupted, your laptop might fail to boot. Therefore, if you lack experience with hardware and software, I suggest skipping this step, even though it is highly recommended.
To update the BIOS, you must first disable BitLocker. To do this, open the Command Prompt (as administrator), run the command manage-bde -off C:, wait for the decryption process to complete, and restart your computer.
After that, you can download the BIOS from the link below:
To perform the BIOS update, keep the laptop plugged into a power source and start the process as an administrator.
After updating the BIOS, I recommend using DDU.
https://www.wagnardsoft.com/forums/viewtopic.php?t=5582
Note: DDU is a third-party application used to completely uninstall and reinstall GPU drivers.
Display Driver Uninstaller.exe application, select the "Device Type" tab, and choose "GPU." After uninstalling the GPU driver, ensure you select the option to uninstall for "All GPUs."net user administrator /active:yes. If the command succeeds, download the AMD Cleanup Utility using the link below: https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html
The system will restart in Safe Mode; after that, log in to the local administrator account (there is no password) and run the AMD Cleanup Utility.
Once finished, the system will restart, and you should install the video and chipset drivers. AMD VGA Driver
AMD Chipset Driver for Windows 11 (64-bit) - IdeaPad Gaming 3 15ARH7, IdeaPad Gaming 3 16ARH7
Nvidia: https://www.nvidia.com/en-us/drivers/details/
Patch for Lenovo Vantage Gaming Feature Driver
Open the Command Prompt (as administrator) and run the following commands: sfc /scannow and dism /online /cleanup-image /restorehealth. Wait for the process to complete and restart your computer.
Next, perform a clean boot and, if applicable, uninstall any applications you do not use. https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
After installing the drivers mentioned above, go to the Nvidia Control Panel > Manage 3D settings > Change "Auto-select" to "High-performance NVIDIA processor."
Run a 24-hour test to verify that everything is working correctly; perform this test while running on both battery power and the charger.
There is a high probability that this is a hardware issue.
Open Lenovo Vantage and set the GPU mode to "Performance" if your device has a MUX switch.
Note: This is a non-Microsoft website. The page appears to provide accurate and safe information. Watch out for advertisements on the site that may promote products frequently classified as PUPs (Potentially Unwanted Programs). Thoroughly research any product advertised on the site before deciding to download and install it.
Thanks
Hi Ivan,
will try this method. will update if still error occur. thanks man
Hi,
Understood. I hope everything goes well; let me know here if anything comes up.
Thanks.
Hi Ivan,
We already did this step, smooth for 3months, but after that still encounter this issue. is it my RAM or SSD needs to replace?
Thank you
Hi,
Honestly, it's hard to say; it appears to be a hardware issue, but the minidumps indicate an iGPU (AMD) driver problem and a kernel failure—the issues involve different error codes.
If possible, please run the Windows Memory Diagnostic to check for errors: right-click the Start menu, select "Run," type mdsched.exe, and choose the first option to start the check.
Did you perform a clean installation of Windows at any point?
Thanks.
Hi Ivan,
i run multiple times Windows Memory Diagnostic but i cannot find the result in event viewer. Yes i did clean installation also and still the error occur
Hi,
I believe the issue is likely a failure of the processor or motherboard, though I can't say for sure since the minidump errors vary. It is difficult to pinpoint the exact cause without running stress tests on the CPU or GPU to see if the problem recurs.
It is certainly not an SSD issue; I suspect a failure in one of these three components: CPU, motherboard, or memory. If you don't have experience with this, I recommend contacting Lenovo to have the hardware checked.
If you do have experience, it would be a good idea to test one memory stick at a time to see if that makes a difference.
Is there anything else I can help you with?
Thanks.
Hi Ivan, i just run memtest is see no issue 100% pass.
Hi,
I believe the issue is caused by either the processor or the motherboard.
Please open Lenovo Vantage, check the GPU details, take a screenshot, and post it here. We can try using only the discrete GPU (dGPU) to see if the problem persists.
Thanks.
Hi Ivan,
Already tried also Hybrid-iGPU Only mode still error occur
Hi,
Try keeping it in hybrid mode only and see if the problem persists.
Thanks.
Hi Ivan,
Error still occur. sad don't even know what to do coz of tight budget.
Hi,
I'm sorry, and as I mentioned before, it's a hardware issue. I recommend contacting Lenovo to have the hardware checked or contacting an authorized service center.
As I mentioned, the problem seems to be hardware-related, especially the minidumps showing errors.
Please consider rating the question (accept the answer or not), and access the community at Microsoft Q&A if you have further questions.
Thanks
Thank you for your help and time Ivan.
The Foundry Model Playground is intended for testing prompts and comparing model behavior, but it doesn't provide a way to save or export prompts directly.
If you want to reuse your prompts, consider these options:
Copy the prompt manually into a text file or source control repository. Use the Azure AI Foundry SDK or REST API to store prompts as part of your application code or configuration. If you're using Prompt Flow or another prompt management workflow, keep your prompts in version control (such as Git) so they can be tracked and reused.
Currently, there isn't a built-in feature in the Model Playground to export prompts directly from the interface. If this functionality would improve your workflow, consider submitting it as feedback through the Azure AI Foundry feedback channels.
Hopefully Microsoft may add prompt export capabilities in a future update.
this is my bluescreenview. please help me determine what step needs to do to fixed this issue. thank you