How can i get back my producr key after factory resetting my pc?

Question

I factory reset this pc that I was given not knowing anything about a product key. I'm now trying to download apps on the pc and it won't allow me because of "s mode" and i can't turn it off because my windows isn't activated. Please help me.

Answer 1

Hi,

Did you purchase the license separately from Microsoft or a third party, or did it come preinstalled on your device?

In the search bar, type 'Command Prompt' and run it as administrator.

Then, copy and paste the command below and press Enter. A pop-up will appear; please share a screenshot of that window.

slmgr.vbs /dlv