OneNote for iPad version 16.112.2 has a bug preventing user closing an open notebook (please fix)

SColley 20 Reputation points
2026-07-30T00:59:38.0266667+00:00

Since latest upgrade the above behaviour is apparent.

The close icon is not selectable and the inbuilt swipe left to close does not work.

The only option is to "Delete All Notebooks" under "Reset OneNote" option in Settings app.

This is not ideal as could cause loss of data that has not synced.

Microsoft 365 and Office | OneNote | For business | iOS

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  1. SColley 20 Reputation points
    2026-08-05T04:21:12.7733333+00:00

    Still with support waiting on a solution.

    As I consider this a critical issue I have rolled back to version 16.111.5 whilst waiting for a solution.

    For other people struggling with this I recommend looking at a program called iMazing to help you do that.

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  2. Dora-T 15,980 Reputation points Microsoft External Staff Moderator
    2026-07-30T02:45:02.4033333+00:00

    Hi SColley

    Thank you for reaching out to the Microsoft Q&A forum.

    I understand your concern about not being able to close the notebook after updating OneNote for iPad, especially since using the "Delete All Notebooks" option under Reset OneNote may risk losing any changes that have not yet synced.

    I researched this issue but could not find any official documentation or information confirming this specific behavior in OneNote for iPad version 16.112.2.

    Please note that we are not Microsoft Support. This is a user-to-user community forum, and moderators here do not have access to your environment or Microsoft's backend systems, and we are unable to escalate cases directly to Microsoft’s internal teams. We can only provide guidance based on publicly available documentation and community experience.

    In this case, I recommend contacting Microsoft Support by raising a support ticket so they can investigate this further and collect the necessary information from your environment.

    For further instructions, you can follow this guide: Get support - Microsoft 365 admin | Microsoft Learn.   

    Thank you again for your understanding, and I hope the issue can be resolved soon.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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