Camera problem

Question

Can't start your camera

If you're sure the camera is connected and installed properly, try checking for updated drivers.

If you need it, here's the error code:

OxA00F429F WindowShowFailed (0x8007007F)

Answer 1

1

Look at the function keys (F1 - F12) on your keyboard, if one of them has a camera icon, press that key or Fn + that key to unlock the webcam.

2

If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam?

3

If the webcam is still not working:

A

Open Device Manager.

Expand the Cameras section.

Please provide a screenshot of that full Device Manager window.

B

Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.